Ince Tracing Services

Ince Tracing Services is a new offering from Ince, formed through a partnership with Symphony Tracing Services who have over a decade of experience in Stakeholder Tracing. The partnership is a level 2 BBBEE contributor.

There is a substantial recurring administration cost associated with managing many lost policy holders, certificated holders, pensioners etc. Tracing programmes will provide updated contact details for these individuals which will facilitate improved communications with them.

All programmes will be conducted in accordance with the client’s corporate governance policies and practices. Implementing a tracing programme affords companies the opportunity to promote good corporate governance, prevent unauthorised tracing, reduce administration costs, diminish the potential for fraudulent claims and promotes a proactive and favourable investor relations sentiment.

Ince Tracing Services will trace, verify, contact and assist lost policy holders, certificated holders, pensioners etc from initial contact to the point that the entitlements have been received.

We offer full tracing & verification of individuals and companies, including (inter-alia):

  • ID Validation
  • Deceased Estates
  • CIPC information
  • Company details and directorships
  • Deceased executor
  • Surviving spouse and other relatives
  • Verification of account holders

Management Team

Itumeleng Ndlozi

Itumeleng joined Ince in 2008 as National Events and Promotions Co-Ordinator in the Marketing Division. Itumeleng has since fulfilled various roles within the company from Client Services aimed at the Corporate Finance community, PA to the MD and Corporate Sales targeting both the public and the private sector.
She is now the head of the Public Sector division within Ince. Her focus is on stakeholder communication for the target market of Government Departments, Municipalities, State-Owned Enterprises and Non-Profit Organisations. Itumeleng is passionate about promoting good corporate governance, ensuring that clients meet their required regulatory frameworks and maximizing stakeholder engagement.

Bilaal Hoosen

Bilaal holds a Business Management Diploma and joined Symphony in 2012 as a business analyst in the B-BBEE division. Upon the sale of the B-BBEE division he elected to stay on to challenge his abilities and has since managed various large stakeholder tracing projects such as Vodacom, Anglo American, Mondi & Growthpoint as well as the Anglo American Employee Shareholder Scheme (wherein former employees of Anglo American and Mondi were traced to reunify them with entitlements due to them as a result of the organisation’s employee scheme). As a result, Bilaal has gained extensive and valuable experience in tracing and verifying shareholder details. Bilaal has also worked directly with a number of other listed companies such as Mpact, Attacq and Nepi Rockcastle.


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